VCR Engine Customer Care Warranty Extension
Is this a recall?

No. This is not a recall. This is a limited warranty extension.

How long is the warranty extension?

Nissan is extending the limited warranty coverage on the long block engine assembly of the Variable Compression Turbo (VC-Turbo) engines on certain specific model year 2023-2025 Nissan Rogue vehicles subject to voluntary safety recall campaigns (PNCs R25E2 and R25E3) to 120 months / 120,000 miles, whichever occurs first. All other warranty terms, limitations, and conditions remain unchanged.

What is the reason for this warranty extension?

Nissan is extending the limited warranty coverage on the long block engine assembly of select 3-cylinder 1.5L Variable Compression Turbo (VC-Turbo) engines subject to voluntary safety recall campaign (PNCs R25E2 and R25E3 as part of our ongoing commitment to customer satisfaction. This proactive measure is intended to enhance the ownership experience and reinforce our customers’ confidence in their vehicles. Your satisfaction and peace of mind remain our highest priorities.

If my engine is repaired or replaced, what are the new terms of the warranty?

The original warranty continues to apply with extended time and mileage limits for the engine. The owner’s Warranty Information Booklet contains warranty coverage details.  There is also an additional parts warranty for 12 months / 12,000 miles from the date of replacement should parts warranty extend beyond the remaining period of the extended engine warranty.

 

If this part was purchased through a non-Nissan dealer or over the counter, Nissan dealers can refer to the APRM for details on parts warranty information.

To submit your reimbursement request please click here.

If you prefer to send your request by mail please click here.

Address:
Nissan Consumer Affairs
PO Box 685003
Franklin, TN 37068-5003

Phone:
1-800-867-7669

Hours of operation:
7am – 8pm (CT) Monday – Friday