2014 – 2016 Nissan Rogue Dash Side Harness
Is this a safety recall?

Yes.

What is the reason for the safety recall?

In affected vehicles, if water and salt collect in the driver’s side foot well it may wick up the dash side harness tape and enter the connector. If this occurs, the dash side harness connector may corrode.

What is the possible effect of the condition?

If the connector becomes corroded, electrical current may continue to flow between the connector terminals, potentially causing the driver’s power seat or power window to become inoperative, All-Wheel Drive (AWD) warning light illumination, battery discharge, and/ or thermal damage to the connector. In rare cases, the corrosion could potentially lead to a fire.

What will be the corrective action for this safety recall?

A remedy plan is currently under development. Nissan will begin sending interim notification letters to owners of affected vehicles in March 2022, via U.S. Mail. Once the remedy is available, owners will receive an invitation to repair letter instructing them to bring their vehicle to an authorized Nissan dealer to have the remedy work completed at no cost to the owner. Nissan anticipates remedy availability in Spring 2022.

How long will the corrective action take?

Nissan is currently developing a remedy plan.

When will vehicle owners be notified?

Nissan will begin sending interim notification letters to owners of affected vehicles March 2022, via U.S. Mail. Once the remedy is available, owners will receive an invitation to repair letter instructing them to bring their vehicle to an authorized Nissan dealer to have the remedy work completed at no cost to the owner.

Is my vehicle safe to drive?

If the customer observes any of the following conditions:

  • Driver’s power window inoperative
  • Driver’s power seat inoperative
  • All-Wheel Drive (AWD) warning light illuminated
  • Battery discharge
  • A burning odor
  • Smoke under the driver side dash

If any of these conditions are experienced, Nissan recommends parking the vehicle outside and contacting Nissan Roadside Assistance (1-800-647-7261 option 1) to have the vehicle towed to an authorized Nissan dealer as soon as possible.

Will a rental vehicle be provided while the dealer is servicing the vehicle?

Please consult your dealer for alternate transportation availability while your vehicle is being serviced.

Will I have to take my vehicle back to the selling dealer to have the service performed?

No, any authorized Nissan dealer is able to perform the recall.

For help finding a dealer, please feel free to use our Dealer Locator.

I have lost confidence in the vehicle. Will Nissan/INFINITI replace or repurchase the vehicle?

The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.

What model year vehicles are involved?

Certain Model Year 2014-2016 Nissan Rogue vehicles are affected.

If you have paid previously to have your dash side harness connector repaired, you may be eligible for reimbursement of the related expense. You may submit your reimbursement form via email or fax by downloading and completing the following form including submission of the documents listed below:

  • Repair order(s)
  • Proof of payment (may be on repair order (s)
  • Proof of vehicle ownership if repair is over $1,000

Address:
Nissan Consumer Affairs
PO Box 685003
Franklin, TN 37068-5003

Phone:
1-800-867-7669

Hours of operation:
7am – 8pm (CT) Monday – Friday
7am – 5pm (CT) Saturday