In an effort to ensure customer satisfaction and demonstrate our confidence in continuously variable transmissions (CVTs), and to address customer concerns including those expressed by customers through litigation, Nissan has extended the warranty coverage on the CVT of certain Altima, Versa Note, Versa Sedan, Sentra and Juke vehicles.
Owners that have opted out of the class action settlement will have their warranty extensions voided pursuant to their request to be excluded from the settlement remedy.
If you are a class member and believe that your warranty extension has been incorrectly voided, please complete the attached form, provide the necessary proof of ownership and submit those documents for review.
In an effort to ensure customer satisfaction and demonstrate our confidence in continuously variable transmissions (CVTs), and to address customer concerns including those expressed by customers in the class actions, Nissan will extend the warranty coverage on the CVT assembly including: internal CVT components, gaskets, and seals, CVT control valve body, torque converter, cooler kit (if applicable) and reprogram of the Transmission Control Module (TCM), on the effected vehicles from its original duration of 60 months/60,000 miles to 84 months/84,000 miles (whichever occurs first).
No.
Nissan has issued this extended warranty in an effort to assure customer satisfaction and demonstrate our confidence in Continuously Variable Transmissions (CVTs) as well as to address customer concerns, including those that were raised by customers through litigation.
Additional information regarding the settlements is available at the website and phone number below that correspond to your vehicle:
| Model | Phone | Website |
| 2012-2017 Versa Sedan
2014-2017 Versa Note 2013-2017 Sentra |
1-855-222-6841 | www.SentraVersaCVTSettlement.com
|
| 2013-2016 Altima | 1-855-582-3001 | www.AltimaCVTSettlement.com
|
| 2013-2017 Juke | 1–855-445-9433 | www.JukeCVTSettlement.com
|
Please submit your reinstatement form via email or fax by downloading and completing the form linked here.
Please note this form IS NOT for reimbursement claims. Please see the vehicle appropriate website listed below to submit a reimbursement claim. For extended warranty reinstatement, the estimated processing time is within 30 days from the date Nissan receives your request.
Additional information regarding the settlements is available at the website and phone number below that correspond to your vehicle:
|
Model |
Phone |
Website |
|
2012-2017 Versa Sedan 2014-2017 Versa Note 2013-2017 Sentra |
1-855-222-6841 |
www.SentraVersaCVTSettlement.com |
|
2013-2016 Altima |
1-855-582-3001 |
|
|
2013-2017 Juke |
1–855-445-9433 |
Address:
Nissan Consumer Affairs
PO Box 685003
Franklin, TN 37068-5003
Phone:
1-800-867-7669
Hours of operation:
7am – 8pm (CT) Monday – Friday
7am – 5pm (CT) Saturday