2013-2016 Sentra and Altima Rear Oxygen Sensor Warranty Extension
Is this a safety recall?

No. This is not a recall. This is a warranty extension.

What is the reason for the recall campaign?

To ensure customer satisfaction, Nissan has determined the affected vehicles may fail to detect the rear oxygen (02) sensor short circuit to ground (SCG).

What is the possible effect of the condition?

Affected vehicles may fail to detect the rear oxygen (O2) sensor short circuit to ground (SCG). Undetected SCG may result in failure to pass emissions testing.

How long is the warranty extension?

Nissan is extending the emission warranty coverage on affected vehicles’ Rear Oxygen Sensor in the case of a short-to-ground condition 20 years/200,000 miles (whichever occurs first).

What will the warranty extension cover?

During the warranty extension period, annual Rear Oxygen Sensor voltage checks will be covered, upon request, to determine if a Rear Oxygen Sensor short-to-ground condition exists.

If a Rear Oxygen Sensor short-to-ground condition is found to exist during the covered voltage check, the Limited Emission Warranty extension will also cover the cost to inspect and repair or replace, as necessary, the sensor or wiring, and the cost to inspect for the existence of specific Diagnostic Trouble Codes (DTCs) for issues that may have been previously unidentified due to the short-to-ground condition. If those DTCs are first found only after a short-to-ground repair, the Limited Emission Warranty extension will cover the costs of parts and labor to inspect and repair the corresponding issue(s).

How long will the warranty repair take?

This service, which is conducted at no charge to you for parts and labor, should take one (1) hour but could take up to three (3) hours to complete if related diagnostic trouble codes exist and require remedy. However, your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule.

Will I have to take my vehicle back to the selling dealer to have the service performed?

No, any authorized dealer is able to perform the warranty repair.

If you previously had to replace your oxygen sensor on your model year 2013-2016 Sentra or Altima and Nissan did not cover the cost of the repair, you may also submit your reimbursement form via email or fax by downloading and completing the following form including submission of the documents listed below:

  • Repair order(s)
  • Proof of payment [may be on repair order (s)]
  • Proof of vehicle ownership if repair is over $1,000

Address:
Nissan Consumer Affairs
PO Box 685003
Franklin, TN 37068-5003

Phone:
1-800-867-7669

Hours of operation:
7am – 10pm (CT) Monday – Friday
7am – 5pm (CT) Saturday