On certain Rogue Hybrid vehicles, the engine harness may contact the Electronic Control Module (ECM) bracket. Due to the interference from the wire routing, the engine harness may become damaged. Over time, the damage to the harness may cause a short circuit, which can lead to a blown fuse. If this occurs, it may disable drive power to the engine and electric motor, without the ability to restart. With a potential loss of drivetrain power, the customer may experience an engine stall while driving, increasing the risk of a crash.
On certain MY2017 to MY2019 Rogue Hybrid vehicles, the engine harness may contact the Electronic Control Module (ECM) bracket. Due to the interference from the wire routing, the engine room harness may become damaged.
Over time, the damage to the harness may cause a short circuit, which can lead to a blown fuse. If this occurs, it may disable drive power to the engine and electric motor, without the ability to restart. With a potential loss of drivetrain power, the customer may experience an engine stall while driving, increasing the risk of a crash.
Dealers will install a harness protector cover on the engine harness to prevent damage.
This service, which is conducted at no charge to you for parts and labor, could take up to one (1) hour to complete. However, your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule.
Nissan will begin notifying owners of all potentially affected vehicles in December 2021 via U.S. Mail.
If your vehicle is subject to this campaign, you will receive an Owner Notification letter from Nissan, which will provide instructions on how to remedy your vehicle. Affected owners are encouraged to have their vehicles remedied as soon as possible upon notification.
No.
No. The remedy will be performed for the customer free of charge for parts and labor.
Please consult your dealer for alternate transportation availability while your vehicle is being serviced.
No, any authorized Nissan dealer is able to perform the recall campaign.
The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.
Certain Model Year 2017-2019 Nissan Rogue Hybrid vehicles manufactured in the Smyrna, TN plant from July 26, 2016 to December 15, 2018.
No.
If you previously had to replace your engine harness protector on your model year 2017 – 2019 Hybrid Rogue and Nissan did not cover the cost of the repair, please follow the following directions.
You may submit your reimbursement form via email or fax by downloading and completing the following form including submission of the documents listed below:
- Repair order(s)
- Proof of payment [may be on repair order (s)]
- Proof of vehicle ownership if repair is over $1,000
Address:
Nissan Consumer Affairs
PO Box 685003
Franklin, TN 37068-5003
Phone:
1-800-867-7669
Hours of operation:
7am – 8pm (CT) Monday – Friday
7am – 5pm (CT) Saturday