Certain 2020-2022 Sentra vehicles may be equipped with a tie rod that may have insufficient strength in specific real-life situations, like hitting a pothole or a curb. If a tie rod bends, this condition may impair your ability to steer the vehicle. You may notice the steering wheel may be off-center and/or experience vibration. If the tie rod breaks, it can lead to a loss of steering control and increase the risk of a crash.
If you notice your steering wheel is off-center and/or you experience vibration, please contact your local Nissan dealer for immediate inspection and instructions on how to transport your vehicle to the dealership. If dealer inspection finds a bent tie rod, both the left-hand and right-hand tie rod will be replaced with countermeasure parts. If your vehicle does not have a bent tie rod, Nissan is currently preparing parts to remedy your vehicle. The remedy for this recall is anticipated to be available in Winter 2023-24. When the final remedy is available, Nissan will send you a second letter asking you to bring your vehicle to a Nissan dealer for repair, which will be free of charge for parts and labor.
The tie rod’s strength may be insufficient under certain real world conditions with high input force.
A bent tie rod condition may impair the driver’s ability to steer the vehicle. The steering wheel may be off-center and/or experience vibration. In the worst case scenario, if the tie rod breaks, it can lead to a loss of control.
Once remedy parts are available, dealers will replace both the left-hand and right-hand tie rods.
Once the remedy parts are available, this service, which is conducted at no charge to you for parts and labor, could take up to two and one half (2.5) hours to complete. However, your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule.
Nissan will begin sending notifications to owners of all potentially affected vehicles in October 2023 via U.S. Mail.
If the steering wheel is off-center and/or you experience vibration, please contact your local Nissan dealer for immediate inspection and instructions on how to transport your vehicle to the dealership. If dealer inspection finds a bent tie rod, both the left-hand and right-hand tie rod will be replaced with countermeasure parts. If your vehicle does not have a bent tie rod, the remedy parts for this recall are anticipated to be available in Winter 2023-24. When the remedy parts are available, Nissan will send you a letter asking you to bring your vehicle to a Nissan dealer for repair, free of charge.
If the steering wheel is off-center and/or you experience vibration, please contact your local Nissan dealer for immediate inspection and instructions on how to transport your vehicle to the dealership. If dealer inspection finds a bent tie rod, both the left-hand and right-hand tie rod will be replaced with countermeasure parts. If your vehicle does not have a bent tie rod, the remedy parts for this recall are anticipated to be available in Winter 2023-24. When the remedy parts are available, Nissan will send you a letter asking you to bring your vehicle to a Nissan dealer for repair, free of charge.
No. The inspection and remedy, once parts are available, will be performed for the customer free of charge for parts and labor.
Please submit your reimbursement form via email or fax by downloading and completing the following form.
Contact Consumer Affairs:
Address:
Nissan Consumer Affairs
PO Box 685003
Franklin, TN 37068-5003
Phone:
1-800-867-7669
Hours of operation:
7am – 8pm (CT) Monday – Friday
7am – 5pm (CT) Saturday