2014-2015 Pathfinder Hybrid and 2015-2016 Murano Hybrid Powertrain Control Module (HPCM) Reprogram
Is this a safety recall?


What is the reason for the safety recall?

The Hybrid Powertrain Control Module (HCPM) on certain Nissan Murano and Pathfinder Hybrid vehicles may contain software that could cause an engine stall under certain conditions.

What is the possible risk associated with not completing this safety recall?

In the event of bearing damage, the Hybrid Powertrain Control Module (HPCM) detects the overheat condition and initiates failsafe mode, which cuts drive power to both the engine and electric motor. Without drivetrain power, the customer may experience an engine stall while driving, increasing the risk of a crash.

What will be the corrective action for this safety recall?

Dealers will reprogram the Engine Control Module (ECM) with updated software to enable Electric (EV) only operation in the event of failsafe mode activation.

How long will the corrective action take?

This service, which is conducted at no charge to you for parts and labor, could take up to one (1) hour to complete. However, your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule.

When will vehicle owners be notified?

Nissan sent owners of all potentially affected vehicles an interim notification letter in December 2021, via U.S. Mail.
Nissan will begin sending owner notification letters to all potentially affected vehicles inviting them to have the remedy completed in March 2022 via U.S. Mail.

Is my vehicle safe to drive?

If your vehicle is subject to this campaign, you will receive an Owner Notification letter from Nissan, which will provide instructions on how to remedy your vehicle. Affected owners are encouraged to have their vehicles repaired as soon as possible.

Is there anything vehicle owners can do to mitigate this condition?


Will a rental vehicle be provided while the dealer is servicing the vehicle?

Please consult your dealer for alternate transportation availability while your vehicle is being serviced.

Is there any charge for inspection and/or repair?

No. The remedy will be performed for the customer free of charge for parts and labor.

Will I have to take my vehicle back to the selling dealer to have the service performed?

No, any authorized Nissan dealer is able to perform the recall campaign.

For help finding a dealer, please feel free to use our Dealer Locator.

I have lost confidence in the vehicle. Will Nissan/INFINITI replace or repurchase the vehicle?

The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.

What model year vehicles are involved?

Certain Model Year 2014-2015 Nissan Pathfinder Hybrid vehicles and certain Model Year 2015-2016 Nissan Murano Hybrid vehicles are affected.

Are you experiencing this condition on any other Nissan (or INFINITI) models?

Yes. Certain Model Year 2014-2017 INFINITI QX60 Hybrid vehicles are affected.

If you previously had to pay to reprogram your hybrid powertrain control module on your 2014-2015 Nissan Pathfinder Hybrid or 2015-2016 Nissan Murano Hybrid and Nissan did not cover the cost of the repair, you may submit your reimbursement form via email or fax by downloading and completing the following form including submission of the documents listed below:

  • Repair order(s)
  • Proof of payment (may be on repair order (s)
  • Proof of vehicle ownership if repair is over $1,000


Nissan Consumer Affairs
PO Box 685003
Franklin, TN 37068-5003


Hours of operation:
7am – 8pm (CT) Monday – Friday
7am – 5pm (CT) Saturday