Certain 2013 - 2016 Nissan Pathfinder Bell Crank Hood Lock
Is this a Safety recall?

Yes.

What is the reason for the Voluntary Safety Recall?

Dust or dirt contamination may accumulate around the secondary latch lever pivot joint. This build-up of contamination can cause the lever to stick or seize. This same contamination build up can scratch the secondary latch’s protective coating allowing corrosion of bare metal in the pivot joint

What is the possible effect of this condition?

The bell crank lever actuates the secondary hood latch. In such cases where the bell crank lever remains in the open position, if the primary hood latch is inadvertently released or the hood is not closed properly after engine service, the secondary hood latch may not hold the hood closed, as designed, while the vehicle is in motion. If this condition occurs, the hood may open without warning and obstruct the driver’s forward view, increasing the risk of crash.

What will be the corrective action for this voluntary recall campaign?

The final repair and parts are now available. Your Nissan dealer will replace the bell crank assembly on your vehicle with updated parts. Until the final repair is completed, Nissan advises to press firmly on the front center of the hood to ensure it is fully closed and latched with the primary hood latch before driving.

When will vehicle owners be notified?

Nissan will start notifying affected owners to bring their vehicles to a Nissan dealer for the final repair starting in March 2025. Notifications will be sent via U.S. Mail

Is there anything owners can do to mitigate this condition?

Yes. If your vehicle is subject to this campaign, you would have received a third interim Owner Notification letter beginning in October 2024 with reminders for proper hood lock and secondary latch inspection and maintenance as outlined in the owner’s manual. If the secondary latch is CAMPAIGN ID: R24C6/R24B7 | REVISION 2 found to be sticking or customer has a concern, ensure your hood is securely closed and bring your vehicle to the nearest dealer for service. In addition, Nissan advises to press firmly on the front center of the hood to ensure it is fully closed and latched with the primary hood latch before driving.

Can the customer identify the concern?

The customer may detect the condition if the following situations occur:

  • The hood may flutter or make noise before it opens while driving
  • The IKEY may reflect an error if equipped with remote engine start
  • The customer may observe the hood latch sticking while servicing or inspecting the hood latch assembly.
Are parts readily available?

Yes.

To submit your reimbursement request please click here.

Contact Consumer Affairs:


Address:

Nissan Consumer Affairs
PO Box 685003
Franklin, TN 37068-5003

Phone:
1-800-867-7669

Hours of operation:
7am – 8pm (CT) Monday – Friday
7am – 5pm (CT) Saturday