Nissan EVAP Emission Warranty Policy Enhancement

Nissan is committed to providing the highest levels of product quality and customer satisfaction. With that in mind, Nissan would like to inform you of a warranty policy enhancement for the evaporative emission vapor vent tube from the fuel tank to the evaporative emission canister.

To verify if your vehicle is included in any other Nissan campaign, please click here.

FAQ's

What is the reason for this announcement?

In very rare circumstances, a complete blockage could develop in the EVAP tube located between the fuel tank and the evaporative emission canister. Your vehicle’s On-Board Diagnostic (OBD) system may not always detect complete EVAP tube blockage.

What will be the corrective action?

Nissan will enhance the emission warranty coverage on this vapor vent tube to 15 years or 150,000 miles, whichever occurs first, to cover repairs if the tube is found to be completely blocked.

How to tell if your vehicle has a completely blocked EVAP tube

If you routinely experience difficulty fueling your vehicle at different fuel stations, such as the filling nozzle consistently shuts off every few seconds, you should follow instructions below:

  • What you should do if your vehicle is OK (common)
    • No dealer visit is required – you do not need to visit your Nissan dealer or take any additional action unless you routinely experience difficulty fueling your vehicle at different fuel stations.
  • What you should do if your vehicle has a completely blocked EVAP tube (uncommon)
    • 1. Please call to make an appointment and bring your vehicle in with ¼ tank of fuel or less (please do not bring your vehicle in for service with a full tank).
    • 2. Your Nissan dealer will inspect the EVAP tube and if the EVAP tube is confirmed completely blocked, remedy it under this warranty enhancement.
      If your EVAP tube is not completely blocked, the warranty enhancement does not apply. If your vehicle requires other service from your Nissan dealer, regular service charges may apply (to be confirmed by your Nissan dealer).
When will vehicle owners be notified?

All owners of affected vehicles are being notified in a phased mailing schedule that began in March 2017.

Are parts readily available?

No parts are required for this warranty enhancement. If a completely blocked evaporative vapor vent tube does exist, you may go to any Nissan dealer for assessment. Please note this condition is not intermittent and will occur at any refueling station at different pumps.

Is my vehicle safe to drive?

Yes.

Will a rental vehicle be provided while the retailer is servicing the vehicle?

No rental is required for this warranty enhancement.

I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle?

No. The warranty enhancement is meant to increase your confidence in Nissan as a company and in your vehicle.

Is there anything owners can do to mitigate the condition?

No.

Will I have to take my vehicle back to the selling retailer to have the service performed?

No.

What model year vehicles are involved?

MY04-MY16 Nissan vehicles are affected. Some late MY03 and early MY17 Nissan vehicles are also affected.

Nissan EVAP Emission Warranty Policy Enhancement

If you would like to submit your documents online, please click the following link:

SUBMIT DOCUMENTS
You may also submit your reimbursement form via email or fax by downloading and completing the following form.

Address:
Nissan Consumer Affairs
PO Box 685003
Franklin, TN 37068-5003

Phone:
1-800-867-7669

Email:
nissanassist@nissan-usa.com

Hours of operation:
7am – 10pm (CT) Monday – Friday
7am – 5pm (CT) Saturday