Nissan has decided that a defect which relates to motor vehicle safety exists in certain Model Year 2014-2016 Nissan Rogue vehicles.
On certain Rogue vehicles, if water and salt collect in the driver’s side foot well, it may wick up the dash side harness tape and enter the connector. If this occurs, the dash side harness connector may corrode and possibly cause issues such as driver’s power window or power seat inoperative, All-Wheel Drive (AWD) warning light ON, battery discharge, and/or thermal damage to the connector. The corrosion could potentially lead to a fire, which may increase risk of injury.
To verify if your vehicle is included in this or any other Nissan campaign, please click here.
Remedy:
Parts are now available to repair affected vehicles. Your Nissan dealer will inspect affected vehicles and perform the appropriate repair.
Some customers may experience any of the following vehicle conditions:
- Driver’s power window inoperative
- Driver’s power seat inoperative
- All-Wheel Drive (AWD) warning light illuminated
- Battery discharge
- A burning odor
- Smoke under the driver side dash
If you experience any of conditions listed above:
- Please stop driving your vehicle immediately and call Nissan Roadside Assistance at 1-800-647-7261 (option 1) to arrange towing your vehicle to a Nissan dealer at no cost to you.
- Park your vehicle outdoors, away from other vehicles or structures.
Reimbursement:
If you have paid previously to have your dash side harness connector repaired, you may be eligible for reimbursement of the related expense. Please visit the Reimbursement Form tab listed within this campaign site, access the reimbursement claim form, and follow the instructions on the form, including submission of the following documents:
- Repair order(s)
- Proof of payment (may be on repair order(s))
- Proof of vehicle ownership if repair is over $1,000
Yes.
In affected vehicles, if water and salt collect in the driver’s side foot well it may wick up the dash side harness tape and enter the connector. If this occurs, the dash side harness connector may corrode.
If the connector becomes corroded, electrical current may continue to flow between the connector terminals, potentially causing the driver’s power seat or power window to become inoperative, All-Wheel Drive (AWD) warning light illumination, battery discharge, and/ or thermal damage to the connector. In rare cases, the corrosion could potentially lead to a fire.
If the customer observes any of the following conditions:
- Driver’s power window inoperative
- Driver’s power seat inoperative
- All-Wheel Drive (AWD) warning light illuminated
- Battery discharge
- A burning odor
- Smoke under the driver side dash
If any of these conditions are experienced, Nissan recommends parking the vehicle outside and contacting Nissan Roadside Assistance (1-800-647-7261 option 1) to have the vehicle towed to an authorized Nissan dealer as soon as possible.
Please consult your dealer for alternate transportation availability while your vehicle is being serviced.
No, any authorized Nissan dealer is able to perform the recall.
For help finding a dealer, please feel free to use our Dealer Locator.
The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.
Certain Model Year 2014-2016 Nissan Rogue vehicles are affected.
If you have paid previously to have your dash side harness connector repaired, you may be eligible for reimbursement of the related expense. You may submit your reimbursement form via email or fax by downloading and completing the following form including submission of the documents listed below:
- Repair order(s)
- Proof of payment (may be on repair order (s)
- Proof of vehicle ownership if repair is over $1,000
Address:
Nissan Consumer Affairs
PO Box 685003
Franklin, TN 37068-5003
Phone:
1-800-867-7669
Hours of operation:
7am – 8pm (CT) Monday – Friday
7am – 5pm (CT) Saturday