Dear Nissan Titan or Armada Owner:
Nissan is committed to providing the highest levels of product quality and customer satisfaction. With that in mind, Nissan is contacting you regarding potential confusion over the warranty coverage of the manifold catalyst.
2004-2007 Model Year Titan or Armada vehicles were sold with a Warranty Information Booklet that correctly indicated that the catalytic converters were covered for 8 years / 80K miles, whichever occurred first. However, these vehicles are equipped with a one-piece manifold catalyst in which the exhaust manifold (typically covered under a 5 year / 60k mile powertrain warranty) and the front catalyst are one part. In the event that repairs were made to your vehicle involving warrantable defects in materials or workmanship in the manifold catalyst, there is the possibility that any such warranty claim could have been coded incorrectly, leading to manifold repairs being covered only during the 5 year / 60K mile powertrain warranty instead of the 8 year / 80K mile emission warranty.
If you have previously paid to have your manifold catalyst replaced prior to the emission warranty coverage expiration, you may be eligible for reimbursement of the related expense.
The mailing address for this campaign is as follows:
National Consumer Affairs Department,
Nissan North America, Inc.,
PO Box 685003
Franklin, TN 37068-5003
Phone: 1-800-647-7261
Thank you for your cooperation. We are indeed sorry for any inconvenience this may cause you.