Nissan is committed to providing the highest levels of product quality and customer satisfaction. With that in mind, Nissan would like to inform you of a warranty policy enhancement for the evaporative emission vapor vent tube from the fuel tank to the evaporative emission canister.
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Dear Nissan Owner,
Nissan is committed to providing the highest levels of product quality and customer satisfaction. With that in mind, Nissan is contacting you regarding a warranty policy enhancement for the evaporative emission vapor vent (EVAP) tube in your vehicle.
Reason for Warranty Policy Enhancement
In very rare circumstances, a clog could develop in the EVAP tube located between the fuel tank and the evaporative emission canister.
What Nissan is Doing
The emission warranty coverage for this EVAP tube has been enhanced to 15 years or 150,000 miles, whichever occurs first, if the tube is found to be clogged. All other warranty terms, limitations and conditions remain unchanged.
What You Should Do
1. Please print and place this email inside your Warranty Information Booklet that came with your vehicle to help remind you of this policy enhancement.
2. If you previously paid to have your evaporative emission vapor vent tube replaced because it was clogged, prior to 15 years or 150,000 miles (whichever occurred first), you may be eligible for reimbursement of this expense. Please select the REIMBURSEMENT FORM link for information and instructions for completing and submitting the Reimbursement Claim Form.
3. Please note that the reimbursement is only applicable to the EVAP tube.
4. No Dealer visit is required — you do not need to visit your Nissan dealer or take any additional action unless you believe the EVAP tube in your vehicle is clogged.
Thank you for your cooperation. We are indeed sorry for any inconvenience this may cause you.
Is there a stop sale in effect?
What is the reason for this announcement?
Nissan has discovered that on many 2003-2017MY Nissan models, in the very rare circumstance that a clog were to develop in the evaporative emission vapor vent tube (located between the fuel tank and vapor canister), the vehicles have software that may not be able to accurately pinpoint the issue.
What will be the corrective action?
Nissan will enhance the emission warranty coverage on this vapor vent tube to 15 years or 150,000 miles, whichever occurs first.
How long will the corrective action take?
There is no need to bring your vehicle into your dealer. Please use the peel-off label from the letter you received and place the label on the cover of the Warranty Information Booklet which came with your vehicle.
When will vehicle owners be notified?
All owners of record will be notified in phased mailing schedule via U.S. mail starting in the 1st quarter of 2017.
Are parts readily available?
No parts are required for this warranty enhancement.
Is my vehicle safe to drive?
Will a rental vehicle be provided while the retailer is servicing the vehicle?
No service is required for this warranty policy enhancement.
I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle?
The warranty policy enhancement is meant to increase your confidence in Nissan as a company.
Is there anything owners can do to mitigate the condition?
Is there any charge for the repair?
No repair is required.
Will I have to take my vehicle back to the selling retailer to have the service performed?
No repair is required. If an issue such as hard-to-fill with fuel does exist, you may go to any Nissan dealer for assessment.
What model year vehicles are involved?
Most MY04-MY16 vehicles are affected. Some late MY03 and early MY17 vehicles are also affected.
How many vehicles are impacted?
The estimated US population affected is ~11.2M.
Nissan EVAP Emission Warranty Policy Enhancement
If you would like to submit your documents online, please click the following link: